Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across Australia, ensuring that we provide the very highest levels of responsiveness to you at all times.
The time frame for order delivery is divided into two parts:
- Processing time: Order verification, tailoring, quality check and packaging. All orders are sent to the manufacturer for dispatch within 48 hours after the order is placed.
- Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. AU orders are shipped by various postage services, which are connected to Australia Post. After processing and leaving the warehouse, items usually take between 7 and 14 days to arrive at their destination but can take longer from time to time.
**With the current Covid19 restrictions, and various floods around Australia, an extra 7-14 days may be needed for our delivery partners to get to you.
Remember, we dont deliver the products ourselves, so be understanding if a parcel is late or loss. This is not our fault, we will do our best to locate the parcel, if late. Or use our shipping partners insurance to replace the items wherever possible/needed.
Our main shipping partners include (not limited to) Australia Post, Couriers Please, Aramex, and Toll. You're in safe hands!